Conflict and Problem Resolution

We are committed to create an environment which fosters mutual respect for the dignity and wellbeing of all students, staff, parents and volunteers.

At the Thames Valley, we work to ensure concerns are addressed in a respectful and professional manner that is consistent with the Education Act and all other relevant legislation and Board policies.

The Ontario College of Teachers has information about professional standards of teachers, the accreditation of programs that prepare teachers and how complaints and disciplined are handles.

In addition, the Government of Ontario has granted new powers to the Ontario Ombudsman's Office to investigate complaints against school boards. The Office of the Ontario Ombudsman now has the responsibility to oversee school boards and address matters brought to its attention by members of the public. For more information, visit the Ontario Ombudsman website.


Our top priority is the safety and well-being of all students. All students deserve to learn in a place where they feel safe. We want to know about incidents of bullying and other safety concerns so that we can take action and prevent further incidents from happening.

We encourage parents and students to report incidents of bullying or other school safety concerns as soon as it happens. Speak with a teacher or school administration to provide information about the situation. We recognize that bullying affects a student's sense of safety and security, and some people may not feel comfortable reporting bullying or school safety incidents. To help ease this worry, students and parents are welcome to use the Anonymous Report It form to address your concerns.

The information you provide is forwarded to the appropriate school administrator for action. The more information that you provide, the more we are able to get involved. Your name is not required, however, if you do not provide your name we are not able to provide a response or update you on the action taken.


Bullying Information for Parents

Cyber Bullying - Parent/Guardian Guide

Cyber Bullying - Youth Guide

Safe Schools

Our Safe Schools program has a number of resources and information for parents, guardians and students.

Mental Health and Well-Being

Positive mental health includes all students and supports the goal of prevention, inclusion, compassionate support and healthy development. We have developed a Mental Health and Well Being strategy to promote wellbeing and maximize achievement of all our learners.

View the Mental Health and Well-Being webpage to access information and resources for parents and students.

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